If you find one of our products cheaper with another South African retailer, we’ll match it. Just make a note of the price and where you have found it, and then contact us. We work hard to have great prices across our whole range of gear – so we appreciate you letting us know when a competitor outdoes us and we’ll match their price for you.
Just a heads up, we do have some terms and conditions:
- The competitor needs to be a South African store or website, using South African currency and shipping from a South African address
- Factory outlets, membership clubs, duty free shops, auction sites, home shopping channels, liquidation sales (including ‘closing down’ and insolvency sales), private sales and market stalls are excluded
- Prices must be available on the competitor’s main store or website. Product prices by third-parties on retail platforms are excluded
- The competitor must derive their stock from official importers and suppliers – parallel imports, ‘grey imports’ and pirated copies are excluded
- The product must be identical, brand new in the box (no ‘seconds’, discounts on returns or unboxed offers) and offered on the same terms
- The competitor store or website must have the product in stock and available for immediate purchase or delivery
- We must also have the product in stock and available for delivery
- The total price being matched must include all taxes (including VAT) and delivery charges
- We must also be able to verify the lower price being offered to our satisfaction
- Some items or offers are excluded from price matching:
- Typographical errors shall not apply – you must be able to purchase the product at the price advertised by our competitor
- Any other retailer’s price match promotion or policy which offers an additional rebate or other benefit for any price matched product
- Gift vouchers are exempt
- Any cashback, in store voucher or coupon code offer
- Commercial quantities and associated pricing
- Past orders which have already been processed
From time to time there are prices that Campcraft are unable to match; in this case we will give you the best possible price we can.
All Best Price Promise transactions are carried out at the discretion of Campcraft and we reserve the right to withdraw this Best Price Promise at any time.